Healthcare / Product operations
Healthcare software strategy
Helping a growing therapy practice decide what to keep, buy, integrate, or build.
- Client
- Speech therapy practice
- Focus
- Build-versus-buy decision
- Outcome
- Four-week roadmap
The best software decision was not to start building.
Decision roadmapFind a better operating system for a growing practice.
An expanding speech therapy practice was dealing with duplicate entry, booking friction, and disconnected workflows. A custom system was one possible answer, but a costly one to choose before examining the available products.
The engagement mapped the patient and therapist journeys, gathered operational needs, and turned fragmented requirements into a basis for comparing options.
Compare real alternatives against real work.
The consulting team shortlisted practice-management platforms against a structured requirements matrix and proposed a test for direct booking versus an established marketplace channel.
The recommended primary option covered 12 of 14 requirement categories. A lower-cost alternative remained available, and the team advised trialling the leading platform before considering a custom build.
A decision the team could act on.
In four weeks, the engagement produced a buy-before-build roadmap, a booking-channel test plan, and a lower-risk next step. Postponing a custom build avoided a premature five-figure upfront commitment.
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worth exploring?
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